Lead Response & Qualification
Instant lead response that qualifies every enquiry.
Ellevix replies to every new lead from your website, ads, email and WhatsApp within seconds, asks the right questions, scores the answers and sends serious buyers straight to your sales team.
Works with your website forms, ad lead forms, WhatsApp, email and CRMs like HubSpot and Zoho.
The problem
Slow replies turn hot leads cold.
Most people enquire with several businesses and go with the first one that answers. Every hour a lead waits, it gets harder to win.
Leads wait hours for a reply
Forms and messages sit in an inbox until someone is free, and by then the lead has moved on.
Sales time spent on poor fits
Your team calls every enquiry the same way, including the ones with no budget, need or timeline.
Leads scattered across tools
Forms, ads, email and WhatsApp each land in a different place, so some are never followed up.
The basics
What is lead response and qualification?
Lead response is how fast and how well you reply when someone enquires. Lead qualification is deciding which of those enquiries are worth your sales team’s time.
Automation does both the moment a lead arrives. It sends a personal reply, asks a few short questions about need, timing and budget, and scores the answers. Serious buyers book a call with your team, and everyone else gets helpful follow-ups until they’re ready.
| Manual | Automated | |
|---|---|---|
| First reply | Hours later, or the next day | Within seconds, 24/7 |
| Qualifying | A long call with every lead | Short questions answered upfront |
| Prioritising | Gut feel | A score for every lead |
| Routing | Forwarded by hand | Straight to the right person or CRM |
| Follow-up | Easy to forget | Automatic until they reply |
| Lead sources | Checked one by one | All in one place |
How it works
From first enquiry to booked sales call.
Every lead lands in one place
Website forms, ad leads, email, chat and WhatsApp all flow into one system the moment they arrive.
An instant reply with the right questions
Each lead gets a personal reply in seconds, with a few short questions about what they need, when and their budget.
Scored, routed and followed up
Serious buyers go to sales with a call booked. Everyone else gets helpful follow-ups until they’re ready.
Process and timeline
Live in about 3 weeks.
A clear process from the first call to launch, and support after.
Free Automation Audit
We map where your leads come from, how fast they get a reply and what makes a lead worth chasing.
Setup
We connect your lead sources and CRM, and agree the qualifying questions and scoring rules with you.
Messages and testing
We write your replies and follow-ups and test every path with sample leads.
Launch and handover
Instant replies go live, and your team gets a short walkthrough of the lead inbox.
Ongoing optimization
We review lead quality and reply rates, tune the scoring and send a monthly report.
Results
What changes when every lead gets an instant reply.
Every lead hears back while they’re still interested, even at night or at the weekend.
Serious buyers book a call with your team in the first reply, before they look elsewhere.
Scores and answers arrive with every lead, so your team calls the ready buyers first.
Every enquiry from every channel is logged, answered and followed up until there’s a clear yes or no.
What's included
Everything you need, set up for you.
We connect your lead sources, write the messages and set the scoring rules with you. You get a lead process that runs itself from day one.
Get a Free Automation Audit- Instant replies to every new lead, 24/7
- Website, ad, email, chat and WhatsApp leads in one place
- Qualifying questions written for your business
- Lead scoring based on your own rules
- Routing to the right salesperson or CRM pipeline
- Sales call booking for qualified leads
- Follow-up sequences for leads not ready yet
- Lead dashboard and monthly performance report
Use cases
Built around how your business sells.
For agencies, clinics, real estate, consultants, service businesses and more.
FAQ
Questions, answered
What is lead response automation?
Software that replies to every new enquiry the moment it arrives, by email, SMS, WhatsApp or chat, so leads get an answer in seconds instead of hours.
Why does lead response time matter?
People often enquire with several businesses at once and go with the first one that replies. A fast, personal reply keeps you in the running while their interest is high.
How are leads qualified and scored?
Each lead answers a few short questions about need, timing and budget. We set the scoring rules with you, so leads that match your ideal customer go straight to sales.
Which lead sources and CRMs does it work with?
Website forms, ad lead forms, email, chat and WhatsApp, plus CRMs such as HubSpot and Zoho or a Google Sheet. If a tool has an API, we can usually connect it.
What happens to leads that aren’t ready to buy?
They get a follow-up sequence of helpful messages over days or weeks, and move to sales the moment they show interest.
Will the replies sound automated?
No. Messages are written in your tone of voice and use each lead’s name and answers, so they read like a quick reply from your team.
Does it work with an AI chatbot?
Yes. It works on its own or together with an Ellevix AI chatbot that qualifies leads inside the chat.
How much does it cost?
It depends on your lead sources, channels and CRM. Book a free Automation Audit and we’ll give you a clear quote.
Other solutions
Explore more ways to automate.
Get started
Stop losing leads to slow replies. Start closing more.
Book a free Automation Audit. We’ll look at where your leads come from and how fast they get a reply, and show you exactly what automated lead response would handle for your business.
Get a Free Automation Audit